Lisa makes a case for Lionel and assigns the quantity classification to the case. Lisa then elevates the precedence and assigns a 1-working day service stage agreement (SLA) into the case. In this example, specifies the approver's selected alternative that is evaluated versus each case as declared afterwards during the https://travisbknti.pages10.com/harvard-case-study-solution-can-be-fun-for-anyone-71303629