Copilot can now make case summaries within the "talk to a matter" aspect pane. Customer service Reps (service Reps or Reps) can check out case summaries without having dropping context of the things they're focusing on, and speed up case ramp-ups, transfers, and wrap-ups. Reps also can use Copilot to https://findsomeonetotakemycasest27350.mybjjblog.com/a-secret-weapon-for-can-someone-do-my-case-study-48371347