Plans can change at the last moment. At the office, passengers can: Modify travel dates Change destinations Cancel flights and request refunds (where applicable) Redeem future travel creditsWhether your luggage is lost, delayed, or damaged, this office serves as a support center for filing claims, tracking bags, or getting information on fees and allowances. https://airlinesofficecontact.com/spirit-airlines/spirit-airlines-new-york-office-in-usa/