Automation systems such as RPA can streamline guide processes and unencumber staff to target additional strategic operate. Outcome: The digital transformation initiatives triggered substantial enhancements in client expertise, with the organization reporting a twenty% rise in shopper pleasure rankings. The e-commerce System and cell application also resulted in the fifteen% https://archerucfal.bloggactif.com/26702489/how-much-you-need-to-expect-you-ll-pay-for-a-good-hbr-case-solution